Privacy policy

Send The Joy (“we”), operator of https://www.sendthejoy.com/, processes personal data under the GDPR (EU) 2016/679 and applicable Spanish law.

Controller contact: hi@sendthejoy.com. Address: Carrer d'Eduard Toldrà 25, 25 2 PT 2, 08950 Esplugues de Llobregat (Barcelona), España.

By using the site, creating an account or purchasing a service, you accept the processing needed to provide the service as described here.

We process your data to:

• Manage registration, account and authentication.
• Provide digital invitation services (design, personalisation, publishing, RSVP).
• Handle orders, payments (via Stripe) and billing.
• Respond to support and contact forms.
• Send operational service messages (no unsolicited marketing spam).
• Meet legal duties and prevent fraud or abuse.
• Improve site security and performance (technical cookies).

• Contract performance (account, purchase and product use).
• Legitimate interest (security, service improvement, abuse prevention).
• Consent (when expressly requested, e.g. non-essential cookies if enabled).
• Legal obligation (tax, claims, authorities).

We do not sell your data. Processors that help us run the service (hosting, transactional email, Stripe) may access data only for the stated purposes, plus when required by law.

We keep data while the account is active and as needed to provide the service, handle claims and meet legal retention periods (e.g. billing), then delete or anonymise it securely.

You may request access, rectification, erasure, objection, restriction and portability at hi@sendthejoy.com. You may also lodge a complaint with the Spanish DPA (aepd.es).

Send The Joy applies reasonable technical and organisational measures. No system is 100% secure; please protect your credentials.

The service is intended for adults able to contract. We do not knowingly collect children’s data.

We may update this policy. The current version is published on this page.